Every day, AHS shows up for its members in a big way. Check out these stories of real relief and budget protection, turning breakdowns into brighter days.
Owning a home comes with its share of hassles. With AHS, homeowners don’t have to handle covered breakdowns alone. But don’t just take our word for it. Take theirs. Here’s how we’re there for our members when it matters most.
Kate
Member Since 2022
Kenneth
Member Since 1997
Tana
Member Since 2021
There’s a reason we’re America’s most preferred warranty, with nearly 2M members nationwide. Here are some of the AHS stories playing out across the country every day.*
Appliance Service Calls
HVAC Service Calls
Plumbing Service Calls
*Service calls represent the top categories that American Home Shield responded to in 2025.
Here are some reviews from our most satisfied members.
Whether you need protection for major parts of home systems or a plan for appliances, roof leaks and more — we have you covered. Find the option that fits your needs, and stress less knowing the items you use every day are protected.
ShieldSilver protects parts of 19 major systems (HVAC, plumbing, electrical) to help keep your home running.
ShieldGold protects parts of 28 major systems and appliances in your home for more coverage and less worries.
ShieldPlatinum protects 29 items, including roof leak repair, plus other premium member perks like one, free HVAC tune-up.
See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply. *Video chat available as a member benefit with select AHS plans. Video chat hours are from 8AM - 9PM CST, 7 days/week. Subject to change.
A home warranty plan from American Home Shield is worth it if you want to protect your budget from the cost and inconvenience of unexpected breakdowns. A home warranty empowers homeowners to feel confident and in control of their homes. We offer plans that cover the home systems and appliances we rely on every day to keep our homes and lives running smoothly.
Once you purchase a home warranty plan, there is a 30-day activation period before you can start using it and place your first service request. However, if you purchased a real estate plan, your warranty becomes active at closing.
Once your plan is active, there are two easy ways to get help for your covered item:
Try video call*
Get in-person help
*Video chat feature available as a benefit to AHS members . See ahs.com for hours and details.
**See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.
For Service, please call 1.800.858.1922
For Sales, please call 1.855.774.8838
Only if it is an unknown pre-existing condition or issue. With AHS you get coverage for:
See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply. Coverage not available in all areas.
Yes, if you are the owner of the rental property. You can easily purchase an American Home Shield home warranty for your rental property online at ahs.com.
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